The lawsuit says the chain’s lattes are 25 percent smaller than the menu claims
Another day, another lawsuit for Starbucks: The coffee giant is now being sued for failing to fill its coffee cups all the way to the top, reports TMZ.
The class-action suit, filed in the U.S. district court of Northern California, claims that Starbucks knowingly and systematically serves customers lattes that are 25 percent smaller than the menu claims.
The lawsuit claims Starbucks is in breach of implied and express warranties, and should be held liable for fraud. As Top Class Actions explains, “If the class action lawsuit is approved, it will be open to all U.S. Class Members who purchased a Starbucks Latte” — which could be a staggeringly large number of people.
Reached for comment by Eater, a Starbucks spokesperson says, “We are aware of the plaintiffs’ claims, which we fully believe to be without merit. We are proud to serve our customers high-quality, handcrafted and customized beverages, and we inform customers of the likelihood of variations.”
Of course, if Starbucks did actually start filling its cups up to the brim, the company would likely find itself facing even more hot coffee lawsuits. What’s a coffee megalith to do?
source: eater.com