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If you fly a lot on a daily, weekly or monthy basis, you have probably had some problems with different airlines in your travels.

Every year, a study is taken to determine which airlines are the best and worst in different categories .

Delta excelled and finished at the top of the Middle Seat Scorecard for the third year in a row. At the bottom of the rankings? American, for the third year in the past five. Those two airlines were on different flight paths in 2019.

Here is a list of the top airlines and the categories they are judged on:

AIRLINE OVERALL RANK ON-TIME ARRIVALS CANCELED FLIGHTS EXTREME DELAYS 2-HOUR TARMAC DELAYS MISHANDLED BAGGAGE INVOLUNTARY BUMPING COMPLAINTS
Delta 1 1 1 3 6 4 1 3
Alaska 2 2 4 1 5 6 5 2
Southwest 2 4 8 2 1 3 6 1
Allegiant 4 5 2 4 2 1 8 6
Spirit 5 3 6 5 4 5 4 9
JetBlue 6 8 3 9 7 7 3 4
Frontier 7 9 5 8 3 2 7 8
United 8 7 7 7 8 8 2 5
American 9 6 9 6 9 9 9 7
Showing 1 to 9 of 9 entries
chart source:  New York Times