Source: Cosmo Condina / Getty
So starting this morning the Company is implementing the Customer Confidence Program. What’s that? They are giving riders money back if their bus or train is late by 15 minutes during rush hour.
The refunds will only be provided to riders who have registered their SmarTrip card with Metro by providing some personal contact information. Riders will be limited to four refunds through this program per month.
Riders who have paid for weekly or monthly passes can also get refunds — $3 for rail trips and $1 for bus trips.
We’ll see how long this last!!!
Source: ione / iOne
